Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Rsyntra AI Technologies, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Rsyntra AI Technologies provides AI-powered customer acquisition, call handling, lead qualification, appointment scheduling, and business automation services. We design, develop, and deploy intelligent AI agents and workflows tailored to your business needs.

3. Account Registration

• You must provide accurate, complete, and current information at all times.
• You are responsible for safeguarding the credentials and data that you use to access the Service.
• You represent that you are authorized to agree to these terms on behalf of your business entity.

4. Billing & Payments

• Pricing: Pricing is based on the specific project scope or subscription tier, as detailed in your service agreement.
• Changes: Recurring prices may change with at least 30 days prior notice to existing customers.
• Suspension: We reserve the right to suspend or terminate your access to ongoing Services if your payment method fails.

5. Pilot Phases & Onboarding

We may offer pilot phases or onboarding periods for new customers. Unless formalized in a paid agreement, you may cancel anytime during the exploratory period with no recurring charges.

6. Subscription & Cancellation

Subscriptions renew monthly unless canceled before the next billing cycle. You may cancel your subscription at any time by contacting support. Access continues until the end of the current billing period. No partial refunds are provided for unused portions of a billing cycle.

7. User Responsibilities

You agree not to:

• Use the Service for any unlawful or unauthorized purpose.
• Attempt to reverse-engineer, copy, or resell any part of the Service.
• Interfere with the operation or security of the Service.
• Engage in harassment, fraud, or deceptive practices via the Service.

You are also responsible for the accuracy and legality of the data and systems you provide us access to, and agree to comply with all applicable data privacy laws regarding your own clients' data.

8. Intellectual Property

All proprietary systems, AI models, workflows, and tools developed by Rsyntra AI Technologies remain our exclusive property. You retain full ownership of your proprietary business data, and full rights to use the specific custom assets deployed on your behalf as governed by your service agreement.

9. Limitation of Liability

The Service is provided "as is" without warranties of any kind. In no event shall Rsyntra AI Technologies, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of profits, data, goodwill, or other intangible losses.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms. You may terminate your account at any time by canceling your subscription and contacting support.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes your acceptance of the updated Terms.

12. Contact

For questions about these Terms, please contact us:

Email: Support@rsyntra.com