Refund Policy

Overview

At Rsyntra AI Technologies, we strive to deliver high-quality AI-powered services and ensure customer satisfaction. This Refund Policy outlines the terms under which refunds may be considered.

Subscription Services

• Subscriptions renew monthly unless canceled before the next billing cycle.
• You may cancel your subscription at any time. Access continues until the end of the current billing period.
• No partial refunds are provided for unused portions of a billing cycle.

Refund Eligibility

Refund requests are evaluated on a case-by-case basis and may be refused if we find evidence of fraud, refund abuse, or other manipulative behaviour. You may be eligible for a refund if:

• The Service was not delivered as described.
• A technical issue on our end prevented you from using the Service.
• You were charged in error (e.g., duplicate billing).

This does not affect your rights as a consumer in relation to products which are not as described, faulty, or not fit for purpose.

Non-Refundable Items

• Setup fees and onboarding charges, once the onboarding process has begun.
• Services already rendered or consumed (e.g., completed AI calls, processed leads).
• Custom development work that has been delivered.

How to Request a Refund

To request a refund, please contact our support team with the following details:

• Your account email address.
• The reason for your refund request.
• Any relevant transaction or invoice details.

Email: Support@rsyntra.com

Processing Time

Approved refunds are typically processed within 5–10 business days. The refund will be issued to the original payment method.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Email: Support@rsyntra.com